Many people throughout America associate a BBB sign of professionalism. A company that has the BBB stamp is supposed to represent company integrity as well as an overall high level of service. However, one of the things that the general public is often not aware of is the overwhelming percentage of companies that join the BBB in response to negative claims. As recently featured on 20/20 a company that has had a complaint can raise their grade from an F to a B just by paying the membership dues.
Check out this video on the Better Business Bureau...
As a consumer, I have struggled with filing a complaint of my own. When experiencing problems with my home phone service provider, AT&T, I found it to be a complete waist of time. It turns out AT&T is a member of the BBB and contributes several hundred thousand dollars to be a member. As some of you may know the BBB sets their dues based on the number of employees a company has. One has to look at this with a bit of common sense and ask why would AT&T spend such an enormous amount of money. The answer if reputation management. When a company is a member, the BBB will go to battle for that company.
As contractors, the average cost of a BBB membership is around $500 per year. That’s a huge chunk of cash to be paying year after year. Do your clients a favor and spare them the BS.
Another thing to worry about with older water lines is corrosion. This will wear down the inner wall of the pipes, which leads to pinhole leaks. A pinhole leak can start out small and can be difficult to detect. If you have experienced multiple pinhole leaks, it may be best to replace the entire plumbing system. A plumbing system is not going to fail all at once rather slowly deteriorate over a period of time.
The process to re-pipe your house will likely require you to move out for few days. When we are re-piping a house we cover all belongings and carpet with a thin layer of plastic. Updating your pipes will require removing sections of drywall to access the plumbing lines. If you are already in the process of remodeling your house it may make sense to go ahead and replace that portion of the plumbing. The best time to address a problem is before any damage is caused.
If you are planning on repiping your house and live in the Kansas City area, give us a call today.
KCHC (913) 220-3888